Effective Date: 01/05/2025
Business Name: Crypto2Pro

Contact: Support@crypto2pro.com

Crypto2Pro is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information.

We may collect and hold the following types of personal information:

• Full name
• Email address
• Mobile phone number
• Residential address (if required for certification or invoicing)
• Payment information (processed securely via third-party payment gateways)
• IP address and browser type (via website analytics)
• Participation data (Zoom attendance, course completion)
• Paypal data
• Any other information you voluntarily provide to us

We do not collect sensitive information unless required by law or with your explicit consent.

Personal information is collected in several ways, including:

• When you register or enroll in the Crypto2Pro training program
• When you submit information via forms or email
• Through Zoom or webinar attendance logs
• When you visit our website (automated analytics)
• When you interact with our content or make a payment

We collect personal information for the following purposes:

• To provide access to the training program and related services
• To issue training certificates
• To communicate with you regarding sessions, updates, or course material
• To manage and improve our training content and platform
• To comply with legal and regulatory obligations
• For customer support and dispute resolution
• For marketing (only with your consent)

We will never sell or rent your personal information. However, we may share your information with:

• Third-party service providers (e.g., Zoom, Stripe, PayPal, email marketing platforms)
• Legal or regulatory authorities, if required by law
• Our professional advisors (e.g., lawyers, accountants) when necessary
• Contractors or employees directly involved in service delivery

All third parties are required to maintain confidentiality and data security.

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorized access. These steps include:

• Secure, encrypted payment gateways
• Password-protected databases
• Restricted access to sensitive data
• Regular system updates and audits

Your data is stored in secure servers located in Australia or trusted international locations compliant with Australian privacy law.

You have the right to request access to your personal information and request corrections if it is inaccurate, incomplete, or outdated.

To do so, please contact us at:
📧 Support@crypto2pro.com
We will respond within 30 days, as required by law.

You may opt out of receiving marketing or promotional emails at any time by:

• Clicking the "unsubscribe" link in our emails, or
• Contacting us directly at Support@crypto2pro.com Please note that transactional communications (e.g. session notifications or invoices) are not considered marketing.

Our website may use cookies and analytics tools (e.g., Google Analytics) to:

• Improve website functionality
• Monitor traffic and engagement
• Customize the user experience

You can disable cookies via your browser settings; however, doing so may affect site functionality.

Our website and training materials may contain links to third-party platforms. We are not responsible for the privacy practices or content of those external sites.

This Privacy Policy may be updated from time to time to reflect changes in legal obligations, services, or business operations. All updates will be posted on our website with a new effective date.

If you believe your privacy has been breached or mishandled, you can contact us directly to lodge a complaint. We will respond in writing within 30 days.

If you're unsatisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):
🌐 https://www.oaic.gov.au

Contact Us:
Crypto2Pro – Attn: Andrew Kiernan
📧 Email: Support@crypto2pro.com
📍 Based in Western Australia